Download

In this FAQ section, we aim to address your queries about DQ for Excel pricing.

Whether you’re looking to learn more about the capabilities, the data behind the tools, the installation process, or pricing, you’ll find the answers here.

We’re committed to providing you with the information you need to make the most out of this powerful tool and elevate your customer data quality within Excel.

How much does DQ for Excel™ cost?

Billing for DQ for Excel is transactional, i.e. each request will consume credits, which can be spent on any of the available services. The application can be installed free of charge from the Microsoft Store. 

What happens when I run out of DQ Credits?

You will need to purchase additional credits through your account via the DQ Shop dqshop.dqglobal.com 

How do I top up my credits?

You can top up and buy additional credits through your DQ Shop user account please go to dqshop.dqglobal.com  

What are DQ Credits and how much do they cost each?

DQ Credits are a form of digital currency you purchase in advance to consume on a host of data quality improvement services.

Each DQ Credit notionally represents 1/10th or a penny i.e., £0.001 and each service requires a different number of credits 

You can purchase DQ Credits in packs.  The larger the pack, the better the effective discount 

For the individual service costs see our pricing

How long to DQ Credits last i.e., do they expire?

DQ Credits have a life of one yearIf not consumed, they roll off of your stock on a First in First out basis. 

Will I be charged if my operation isn't successful?

If the operation was not processed by DQ on Excel then no charge will apply. 

How do I know how many credits have been used and remain?

Within DQ for Excel you simply check your balance under the account management section.  When you access this area, you will be shown your usage and balances.

 

Who can I contact for support using the application?

If you have any questions, please contact us at support@dqglobal.com and we will get back to you as soon as possible. 

Connect

Written by Martin Doyle

Martin is CEO and founder of DQ Global, a Data Quality Software company based in the UK. With an engineering background, Martin previously ran a CRM Software business. He has gained a wealth of knowledge and experience over the years and has established himself as a Data Quality Improvement Evangelist and an industry expert.

Make an Enquiry

Product and account support