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Accurate phone numbers allow you to reach your customers effectively, avoiding wasted re-sources on incorrect or outdated information.

Reach customers through multichannel communication strategies using SMS marketing, voice calls, or WhatsApp messages. This diversification increases the chances of customer engagement and is only possible with verified phone numbers.

Phone number verification within Excel

Our phone parsing, verification, formatting and authentication solution goes much further than just standardising phone numbers, from within your Excel spreadsheets we silently line test phone numbers in real time to ensure they are authentic i.e., callable and active. Ensuring you have the highest quality phone data on both your suspects, prospects, and customers.

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Business Benefits of Bulk Phone Number Cleansing:

Improves Customer Conversion Rates
Saves Money on Calls and SMS
Builds Customer Trust and Confidence
Improves Sales Team Efficiency
Improves Computer Telephony Integration (CTI)
Enhanced Customer Engagement

Ensure accurate phone numbers and have confidence in your customer data.

Bulk phone number cleansing allows you to choose from and perform a series of actions to im-prove the quality of a phone number.

Phone Number Cleansing:

Authenticate

Feature - What is it

Refers to the process of performing a silent phone line test to confirm that a phone number is authentic, legitimate and will dial.

Benefit - What does it do for you

It ensures accurate Computer Telephony Integration (CTI) communications function correctly, reduces errors, enhances customer experiences, and contributes to a more positive brand image, while adhering to privacy and compliance standards.
Congruence

Feature - What is it

Refers to checking the alignment between the phone number and the records location , country, or international dialling code.

Benefit - What does it do for you

The benefits of having congruent phone numbers include easy recall, reduced errors, efficient communication, professionalism, enhanced customer experience, increased response rates, consistent branding, and improved accessibility, and positively impacts business relationships.
Enrich

Feature - What is it

Adds additional attribute values to a record based on an existing email: including: SIC, Turnover, Employees, Sites, HQ etc.

Benefit - What does it do for you

With more complete and current data, you will achieve better segmentation, better messaging, and better results.
Format

Feature - What is it

Phone number formatting involves presenting the phone number in a consistent representation, (local or international) using specific rules and conventions which vary by country or region.

Benefit - What does it do for you

Properly formatted phone numbers are easier to read, understand, and dial, leading to accurate communication and efficient use of automated telecommunication services.
Parse

Feature - What is it

The process of breaking down a phone number into its individual components or parts, such as phone type, country code, area code, and local number.

Benefit - What does it do for you

Useful to populate missing data fields, for better organisation, validation and utilisation of the phone number components to improve the user experience and make the record more complete and fit for business use.
Validate

Feature - What is it

Checks whether a phone number is properly formatted according to its country standards.

Benefit - What does it do for you

This helps to ensure that communication attempts through phone calls or text messages are successful and directed to the correct recipient.
Compare

Feature - What is it

Refers to the process of Intelligently comparing customer data field values to determine their % similarity

Benefit - What does it do for you

Helps with the % certainty of similarity between data field values for better certainty when matching values.

Resources relating to Phones

FAQ’s – Phone

Frequently Asked Questions about cleansing of telephone numbers (landline or mobile)

Install DQ for Excel within minutes for complete control over your customer data.

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